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TERMS OF SERVICE

Article 1 (Purpose, etc.)

① The purpose of this Agreement is to prescribe matters concerning the terms and procedures of all services and other necessary matters concerning the use of DOLABS' IBelieve service (hereinafter referred to as the "Service") provided by DOLABS Co., Ltd. (hereinafter referred to as the "Company") to members of IBelieve (www.dolabs.kr ).

② Users of this "Service" (hereinafter referred to as "Users") must carefully read the following terms and conditions before using the Service. The "User" is deemed to have agreed to these Terms and Conditions by clicking the 'Agree' button on these Terms and Conditions through the prescribed procedure set by the "Service Provider", and at the same time, the Company fulfills its obligation to explain the contents stipulated in these Terms and Conditions.

③ If you do not agree to any of these Terms and Conditions, do not use the Service or download, install or run any related software.

Article 2 (Terms and Conditions)

Matters not specified in these Terms and Conditions shall be subject to the provisions and commercial practices of other relevant laws and regulations, such as the Framework Act on Telecommunications, the Telecommunications Business Act, and the Information and Communications Network Act, as well as the service operation policy of the Company. In addition, if the "Company" separately stipulates the integration or top-level terms and conditions of each service, the matters not specified shall be subject to this.

Article 3 (Definitions)

The terms used in these Terms are defined below:

① Company: DOLABS

② Service: 'IBelieve' and other products owned by the Company and provided to users who agree to these Terms and Conditions for a fee/free of charge, and the type and content of the 'Service' are as separately determined by the 'Company' in the Notice Service Use Guide. The Service consists of "Paid Services" that require payment of a subscription fee and "Free Services" that can be used without paying a usage fee.

③ Member: A person who uses the "Service" of the "Company" and has completed the "Membership Registration" procedure stipulated by the "Company", including agreeing to the Terms and Conditions, and the "Member" can use the "Paid Service" through the purchase process. These Members are referred to as "Paid Members".

④ Membership registration: The procedure of approving the Company's request to use the Company's "Services" and registering as a "Member" by providing personal information

⑤ ID: A combination of letters and numbers selected by the "Member" and approved by the "Company" for the identification of the "Member"

⑥ Password: A combination of letters and numbers set by the user himself or herself to protect information by the "User"

⑦ Termination: The Company or the Member cancels the use contract after purchasing the Service.

⑧ Simultaneous purchase: When the "User" purchases two or more service products in a single purchase.

Article 4 (Establishment of "Members")

① You become a "Member" after completing the "Membership Registration" procedure prescribed by the "Company".

② In the event that any of the following reasons occur at the time of "membership registration", the "Company" shall not accept the membership as a "Member".

A. When the application is made using the name of another person.
B. When you do not apply under your real name
C. When the user information is falsely entered when applying for "membership registration".
D. When the application is made for the purpose of disturbing the well-being and order of society or public morals.
E. When the application requirements set by the Company are not met

③ Children under the age of 14 must apply for membership through "Membership Registration" after obtaining the consent of their parents or other legal representatives. It is also the same if a user between the ages of 14 and 20 wants to purchase and use a paid service.

Article 5 (Consent to Use of User's Information)

Use is restricted in the following cases:

① The Company collects and may utilize the Member's information with the consent of the Member through procedures including the Membership Registration for the normal and smooth provision of the Service. All notices on the scope of collection, purpose of use, and method of use are provided in the "Privacy Policy", and the "User" consents to the collection and use of information by agreeing to the "Privacy Policy".

② The Member's information will not be provided to a third party without the consent of the Member, and if it is provided to a third party, the Member must go through a separate consent procedure. However, when a member complies with legal obligations or uses the services of a third party affiliated with the Company, a separate consent procedure may be omitted or a simplified consent procedure may be followed, which is subject to the Company's policy.

③ In accordance with the management of compliance with the obligation to provide obscene information blocking means for juvenile users as stipulated in the Telecommunications Business Act (Article 32, Paragraph 7, Article 37 Paragraph 4 of the same Act), the "Company" may provide the telecommunications company, mobile phone number, and installation/use status of the "Service" of the juvenile (the "Member's child") who is the subject of the "Service" to which the harmful blocking function including pornography has been applied. Since this is information that must be provided as a matter of compliance with laws and regulations, it is provided without prior notice and consent to the "Member" as stipulated in Paragraph 1. In addition, if the Company is requested to provide information in accordance with the due process from the government or related organizations in accordance with other laws and regulations, the Company may provide it to the government and related agencies without prior notice and consent to the Member.

④ Detailed regulations regarding this item shall be written in the 'Privacy Policy', and by agreeing to the 'Privacy Policy', you will be deemed to have agreed to the Company's policy on the provision of information to third parties.

Article 6 (Obligations of the Company)

① The "Company" shall handle the opinions raised by the members through appropriate procedures, and if it cannot be processed within a certain period of time, the Company shall inform the members of the reason and processing schedule.

② Unless there are special circumstances, the "Company" shall make the "Service" available on the commencement date of the provision of the "Service" requested by the "Member". In addition, the "Company" is obligated to provide the "Service" continuously and stably as stipulated in these Terms and Conditions.

Article 7 (Obligations of the Member)

① The "Membership Registration" form must use a real name, and must not be filled out using another person's name. In addition, the information recorded on the "Sign Up" form must be consistent with current facts.

② The "User" is responsible for all management of the ID and password.

③ The "User" agrees to receive information deemed necessary by the "Company" as part of the "Service" through e-mail, mobile phone text message, and other possible delivery methods, and the details of this are in accordance with the "Privacy Policy".

④ In the event tha0ation provided in the membership application online, and the "User" shall be responsible for any problems arising from the failure to correct the changes in the information entered in the application for use.

⑤ In the event that his/her ID is used illegally, the "User" must notify the "Company" of the fact and shall not use the ID of another "Member" illegally.

⑥ You shall not reproduce or change the information obtained from this "Service" without the prior consent of the "Company" and use it for publication or broadcasting, or provide it to others. In addition, you must not engage in any act that infringes the copyright of the "Company" or the copyright of a third party.

⑦ The "User" shall not engage in business activities using the "Service" without the prior consent of the "Company", and the "Company" shall not be responsible for any consequences resulting from the same.

 

⑧ The "User" shall comply with the provisions of these Terms and Conditions and related laws and regulations.

Article 8 (Management of Postings of "Members")

① All rights and responsibilities, including copyrights, of postings posted by the "User" on the bulletin board of the "Company" belong to the "Member" who posted the posting, and the "Company" is not responsible for the reliability and accuracy of all information posted by the "User".

 

② However, if the "Company" determines that the contents posted or registered by the "User" fall under any of the following, the "Company" may delete them without prior notice.

A. In the event that the content slanders or slanders other "members" or a third party and damages the reputation of an individual or group.
B. In the event that the content violates public order and morals
C. When the content is recognized as constituting a criminal act.
D. In the event that the content infringes the copyright or other rights of a third party.
E. In the event that a large amount of information is registered or advertising information is posted that interferes with the stable operation of the service.
F. In the event that the content violates other relevant laws or regulations set by the company.

Article 9 (Grant of License to Use Services)

① Pursuant to these Terms and Conditions, the "Company" grants the "User" a non-transferable, non-exclusive license to the software and related materials necessary for the provision of the "Service" in accordance with the terms and conditions of these Terms and Conditions.

② All rights not expressly granted by these Terms and Conditions are exclusively reserved by the "Company". You may not copy, change, modify, extend, translate, redistribute, retransmit, publish, rent, loan, sell, resell, pledge, pledge, transfer, or create derivative works based on the Software and related materials directly or indirectly related to the Service. In addition, the user may not reverse engineer, decompile, or disassemble beyond the scope permitted by the relevant laws. You shall not allow others to access the Services or related software.

③ In the case of "Paid Members", the services provided by the Company cannot be used by multiple people with a single registered ID, and the services provided by the Company cannot be used by logging in on multiple devices at the same time with a single ID.

Article 10 (Classification of Services)

① "Service" is divided into paid service and free service. In the case of free services, it consists of trial for a limited period of paid services and contents posted on the site, etc., and the detailed classification of services is subject to the announcement and product guidance.

② The policies related to the "Service" stipulated in these Terms apply to both Paid Services and Free Services, but Articles 12 (Payment of Fees for "Paid Services") and 13 (Termination and Refund of "Paid Services") are limited to "Paid Services". Users of the Free Service shall not be entitled to assert any obligations or rights under the payment, termination and refund procedures pursuant to Articles 12-13. The regulations regarding the termination of the Free Service are found in Article 14 (Termination of the "Free Service").

③ For the "Paid Service", the "User" may use the "Service" after paying the appropriate usage fee. However, if there is a reason such as an obstacle on the part of the Company, the time of commencement of use may be extended.

④ The type and content of the "Service" shall be separately determined by the "Company" in the notice or service usage guide.

⑤ In the event that the user is unable to use the service during the period of use paid by the user due to a failure caused by the Company's service error while using the "Paid Service", the User may request the "Company" to extend the period of use. However, the extension period shall be limited to a range that does not exceed the period of disability. For details, see Article 16.

Article 11 (Use and Restriction of Services)

① In principle, the use of the "Service" is 24 hours a day, seven days a week, unless there are special circumstances related to the Company's business or technology.

② As for the time of use of the "Service" in the preceding paragraph, if the "Company" sets a specific day or time as necessary and notifies the "User" in advance, the use of some functions of the "Service" may be restricted or the entire "Service" may be suspended. Advance notification shall be made by one or more means that can be delivered to the member, such as a notice on the service website, and shall be notified at least 12 hours before the restriction or discontinuation of the "service". However, if the "Company" determines that it is an urgent reason, it may be notified 1 hour before the "Service" is restricted/suspended. In addition, in the event of restriction/suspension of the "Service" due to reasons beyond the control of the "Company", no notice may be given.

③ In the event of service restriction/suspension due to prior notice or reasons beyond the control of the Company, as in Article 11, Paragraph 2, the Company shall be exempted from compensation for damages pursuant to Article 16, Paragraph 3.

Article 12 (Payment of Fees for "Paid Services")

① The fee for the "Paid Service" shall be announced separately for each service period or service provided unit, and shall be paid according to the payment method requested by the Company.

② If the "User" selects one of the payment methods determined by the "Company" for payment of the usage fee, the "User" shall enter the credit card number and other information required for the payment to be performed accurately. The Company shall not be liable for any damages incurred by the Member due to the Member's false or inaccurate entry of payment information such as credit card number, unless the Company is intentional or grossly negligent.

③ Among the "Services", the "Commuter Pass" service is a service in which the same amount is automatically paid every month to the payment method used by the "Member" for the first payment every month, and the period of use is extended, and the fixed-term subscription right is a service that can be purchased at a discounted price with a contract for the service period.

A. Service Amount (Commuter Pass)

  • Service discount rates may vary depending on country and event implementation. In addition, other 'commuter pass' services may be established and listed in these Terms and Conditions. This does not fall under the obligation of prior notice under Article 18 (Clarification and Amendment of Terms and Conditions)

Article 13 (Termination and Refund of "Paid Services")

If you make a payment on an app market platform such as Apple Appstore or Google Play, follow the refund policy of the market.

Article 14 (Withdrawal of "Member" and Restriction of Use of "Paid/Free Services")

① The "Member" may withdraw from the membership of the "Service" if desired, and in the case of withdrawal, the member must withdraw directly from the Membership Withdrawal menu, and if the Withdrawal Confirmation is selected, the membership will be automatically terminated. Customers who have not used the "Paid Service" may withdraw from the service at any time, but if they are using the "Free Service" based on the "Paid Service", such as a free trial of the Service, the period of use of the "Service" may expire or the customer service may be terminated before the withdrawal can be made after the customer service is disembarked.

② You can check whether the subscription has been terminated if you cannot log in with your existing ID and password.

③ The Company may terminate the use contract without prior notice or suspend the use of the Service for a fixed period of time if the Member commits any of the following acts.

A. Contrary to public order and morals
B. When it involves criminal acts
C. When planning or executing the use of the service for the purpose of hindering the national interest or social public interest.
D. In case of stealing another person's ID or password
E. In the event that damages the reputation of another person or causes a disadvantage
F. When the same user double-registers with different IDs.
G. In the event that it hinders the sound use of the service, such as harming it.
H. In the event that it infringes the intellectual property rights of the Company, other Members, or a third party.
I. In the event that the information obtained using the service information of the "Company" is reproduced, distributed, or used commercially without the prior consent of the "Company".
J. In the event that it violates other relevant laws and regulations or the terms of use set by the "Company".

Article 15 (Prohibition of Transfer, etc.)

The "User" may not transfer, gift, provide collateral, or dispose of the right to use the "Service" or other status under the use contract to others.

Article 16 (Limitation of Warranties, Remedies and Liability)

① To the fullest extent permitted by applicable law, the "Company" excludes all warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, intellectual property rights, or non-infringement. The Company does not guarantee that the functions of the Service will meet the requirements of the User, or that the use of the Service will not cause temporary interference or errors in the use of the computer. The Company is not responsible for any changes to the computer hardware and computer operating system manufactured after the commencement of the Services. In addition, if the "User" suffers damage due to new viruses, harmful codes, or harmful videos discovered after the launch of the "Service", the "User" is not responsible for the damage. The "Company" shall determine which functions may adversely affect the computer system and which programs, files, and other components may adversely affect the "User's" computer system, and the "Company" shall not be liable for any damages caused by such errors in judgment. The "Company" is not responsible for any promises made by other third parties to the "User" using oral, written or other means of notice.

② The only way for the "User" to be relieved of all the responsibilities incurred by the "Company" due to the "Service" is limited to the refund of the usage fee. To the fullest extent permitted by applicable law, the Company shall not be liable for any damages whatsoever (including, without limitation, consequential, incidental, indirect, special, economic, punitive, or otherwise similar damages, or any loss of business profits, loss of goodwill, interference with business, computer malfunction or malfunction, loss of business information, or any other commercial or pecuniary damages or losses) resulting from the Services. The liability of the "Company" to compensate the "Member" shall not exceed the usage fee actually paid by the "User" unless the "Company" intends to do so.

Article 17 (Indemnification and Indemnification)

① The Company shall not be liable for any damages incurred by the Member in connection with the use of the Services provided by the Company, and in any other case, the Company shall not be liable for such damages except in cases of obvious and gross negligence.

② In the event that a Member who is using a Paid Service is unable to use the Paid Service due to a reason attributable to the Company, the Member shall be liable for compensation for damages in respect of the Member's claim if the condition continues for more than 4 consecutive hours from the time the User notifies the Company of the fact or the Company knows or could have known of the fact. We are not liable for damages for interruption of the use of the "Free Service".

③ The expiration date of the paid service will be extended based on the following:

  • 4 to 8 hours of continuous service unavailable → extended by 1 day

  • 9 to 16 hours of continuous service is not available→ extended by 2 days

  • 17 to 24 hours of continuous service is not available→ extended by 3 days

④ In the following cases, the "Company" shall be exempted from liability for damages pursuant to Clauses 2 and 3.

A. "Service" Failure due to Force Majeure such as National Emergency, Natural Disaster, etc.
B. "Service" Failure due to Failure of Telecommunication Service Provided by Other Telecommunications Service

C. Providers under the Telecommunications Business Act

⑤ Failure of the "Service" due to periodic inspection or technical work announced in advance by the "Company"
In the event that the "User" violates the provisions of these Terms and Conditions and is liable to the Company, the Member, or a third party, and the "Company" incurs any damage as a result, the "User" who violated these Terms and Conditions shall compensate the "Company" for all damages.

Article 18 (Procedure for Claiming Damages)

① A request for compensation for damages shall be made in writing to the "Company" stating the reason for the claim, the amount of the claim, and the basis for calculation.

② If a claim for damages under Paragraph (1) is not exercised within one year from the date of knowledge of the cause of the claim, the right to claim shall be extinguished. The same applies if three years have elapsed from the date on which the cause of action arose.

Article 19 (Clarification and Amendment of Terms and Conditions)

① These Terms and Conditions shall take effect by announcing them through the service screen or notifying the "User" in any other way.

② The "Company" may change the Terms and Conditions if there is a substantial reason to change the Terms and Conditions due to business needs or other changes in circumstances, and the contents shall be notified to one or more "Members" such as the Service Notice of the "Provider" for one or more days prior to the effective date of the changed Terms and Conditions. The "User" has the right not to agree to the changed Terms and Conditions, and if the User does not agree to the changed Terms, the use of the "Service" may be suspended. However, if the "User" does not express his/her intention to refuse the "Service Provider" during the above period, the "User" is deemed to have agreed to the changed Terms and Conditions.

③ In the event that a new Service is launched or the price of the Service is adjusted, the Service shall be provided in accordance with these Terms and Conditions, unless otherwise expressly stated, and may be provided without prior notice in Clause (1) if the details of the Service are described in Clauses 12 and 13.

Article 20 (Governing Law)

These Terms and Conditions shall be governed by the laws of the Republic of Korea, and in the event of any dispute, the competent court shall be the competent court of the location of the Company's head office.

- Addendum -

These terms and conditions are effective from April 20, 2024.

디오랩스

DOlabs Co., Ltd

CEO

Address

Kim Ho-don

E-mail 

945-29 B1, Daechi-dong, Gangnam-gu, Seoul

Business registration number

528-86-02626

Investment and partnership inquiries

© DOlabs. All rights reserved.

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